Privacy Statement

BrightPad Construction - Privacy Policy

This privacy notice is designed to inform you about how we, BrightPad Construction, collect and process any information that we get from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

We’re committed to protecting your privacy and the confidentiality of your personal information. We undertake to preserve the confidentiality of all information you provide.

This policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

We may collect the following information:

Your name
Contact information including phone number, social media details or email address
Demographic information such as your home address
Information on your enquiry including attachments if supplied by yourself
Other information given as part of project work, for example relevant information about your home.
Project information and/or photos for marketing/testimonial reasons

What we do with the information gathered:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
To carry out and improve our services to you
Collection of information about you when you register your interest with us via the enquiry form on this site or via email/social media.
If an enquiry becomes an active quotation and/or a contract of work with us, we will only hold your details for as long as required to provide you with the services you have requested
Website usage information is collected using cookies
We will ask you before using photos, project information or quotes for testimonial purposes. This includes use on the website, social media or print materials.

We will not share your data except where needed to carry out services agreed by you (in which case we’ll always be open about how we’re doing so). For example if needing to enter your details when ordering products or services on your behalf.

Security

We’re committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Traffic log cookies identify which pages are being used. This helps analyse data about web page traffic and improve the website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

The website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website you will not be agreeing for your information to be used by anybody for direct marketing purposes.
We promise not to sell, distribute or lease your personal information to 3rd parties.
You may request details of personal information which held about you - please request via info@brightpadconstruction.co.uk
If you believe that any information held on you is incorrect or incomplete, please let us know and we will promptly correct it.
When your Personal Information is no longer required for the purpose it was collected or as required by applicable law, it will be deleted and/or returned to you.

Changes to this privacy policy:

We keep this privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated February 2023.

How to contact us:

Please contact us if you have any questions about our privacy policy or information we hold about you: by email info@brightpad.co.uk